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How to Fix a G Shock Watch

by Clayton Kim ; Updated September 28, 2017

Although G-Shocks are tough compared to normal watches, they can break down and need repair.

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If you want to be like Justin Bieber or Usher and you purchased a G-Shock watch, you are one of the millions that are part of the G-Shock nation worldwide. Casio manufactures G-Shock watches. While G-Shocks are known for their durability and toughness, they can break. No need to worry. There are authorized service centers able to fix your phone. You can also have your trusty jeweler repair your watch after ordering the parts from Casio.

Online Repair

Navigate to the online Casio Repair site. Register with the site. Log-in, using your e-mail address and password.

Type the G-Shock model number. For example, enter “GA110-1A” for the model number.

Select your G-Shock model number from the dropdown list. Click the “Continue with Repairs” button at the bottom of the window.

Select the purchase date, problem then write any comments about the repair your watch needs. Click the “Continue with Repairs” button at the bottom of the window.

Enter your shipping information in the textboxes, then click the “Submit Repair Request” button.

Click the link in “Section 1” and print the “Repair Request” document.

Click the link in “Section 2” and print the “Mailing Label” document.

Insert the “Repair Request” document and the watch into a shipping box. Tape the box with shipping tape. Attach the “Mailing Label” to the outside of the box, using glue, then ship the package to Casio.

G-Shock Parts

Bring your G-Shock watch to your local jeweler.

Order repair parts from the West Coast from the following company: Pacific Coast Parts Dist. Inc. 15024 Staff Court., Gardena, CA 90248 Tel: 310-515-0207, 800-421-5080

Order repair parts from the East Coast from the following company: American Perfit Crystal 520 8th Ave., New York, NY 10018 Tel: 212-246-8292 (NY), 800-345-0537 (Outside NYC) Fax: 212-265-4085

Receive the parts and repair your watch.

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