Unless you work alone, you're bound to deal with a grump at work who rubs you the wrong way. You probably can't avoid the problem entirely, but you can control the way you respond to it. A grumpy coworker doesn't have to ruin your day at work or your job satisfaction.
Showing Understanding
Your coworker may be acting out for reasons completely misunderstood. If possible, take some time to find out what's bothering him. If you find out that he's having health or family problems, you might change your perspective about him being "grumpy" -- he's just letting his personal problems overflow into the workplace. While that's not an excuse in a professional environment, you may find it easier to not take his insensitive remarks too seriously or personally.
Different Perspectives
Your grumpy coworker may seem rude and insensitive to you, but maybe in his mind he sees nothing wrong with it. Take a moment to put yourself in his shoes. If he always communicates in a loud, angry-sounding voice, perhaps that's simply the way he was raised. If he's from a different region of the country or the world, he may have completely different behavior expectations than you do. And sometimes different personalities simply see the world -- and thus behave -- differently. Try to be accommodating.
Being Honest
While few people enjoy confrontation, it may be necessary at work -- particularly with repeated offenses that are demoralizing people. Politely ask your grumpy coworker whether he realizes how rude he's being and explain how it affects you. You may be surprised to discover he has no idea how he comes across. If that's the case, you'll be doing him -- and the rest of the office -- a big favor.
Controlling Yourself
Sometimes nothing you do or say will make a grumpy coworker act any nicer. You can't control him. But you can control yourself and the way you respond. Never step outside professional boundaries, gossip inappropriately or retaliate, as tempting as it may be. If necessary, find ways to keep your composure -- breathe deeply, take a short break or walk outside. You may need to be careful about how much time you spend around your grumpy co-worker to avoid triggering your own emotional responses.
Involving Management
If your grumpy coworker is seriously affecting your workplace's morale and performance, it is an appropriate reason to talk to your manager or human resources department. Try this angle if talking to your coworker on your own doesn't work or makes matters worse. Document as much evidence as possible, particularly if you feel like your coworker is harassing you in any way.
Staying or Leaving
If nothing helps and your grumpy coworker is bothering you as much as ever, you must assess whether it's something you're willing to tolerate. You may be stuck with him as long as you're both working together, especially if he hasn't done anything that warrants termination. If putting up with him isn't worth the trouble, consider putting out your resume. Just remember that grumpy people are everywhere.
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Writer Bio
Gina Poirier has a professional background in nonprofit administration and management, primarily with youth development organizations. She holds a Bachelor of Arts in international studies from the University of Washington and a Master of Public Administration from the University of Alaska Anchorage.
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