If your employer puts you in a supervised workplace-training program, don’t worry that you’ve been singled out for a lack of productivity. Many employers use on-the-job training to improve their workers' and even groom them for future management jobs. In some cases, you might want to ask your boss for some formal hands-on guidance. Understanding some basics about supervised workplace training will help you get the most out of the experience.
Reasons for Training
Some programs offer orientation training to help bring workers up to speed quickly to maximize productivity. Even if you have an advanced skill in a specific area, you might need to learn how to integrate into a particular company system. Some companies have succession programs that prepare employees to move into management. Others want employees to be certified and must provide supervised workplace training as part of the certification requirements. In some cases, the company might use proprietary equipment, software or procedures all employees must learn.
Some workplace training focuses on a specific skill, helping prepare employees for targeted work in a single department. For example, a marketing department or magazine publisher might train its graphic designers to use a specific type of design software the company uses. An association management company often uses a proprietary membership database to maintain membership records. Some sales organizations use a central client management database program known as customer relationship software. Depending on how many employees need training, a company might bring in outside experts to hold on-site training seminars or workshops, supplementing the training with individual supervision afterward.
Companies offer training in skills such as time-management, business communications, project management, leadership, team-building and interpersonal relationships to prepare candidates for management roles and improve the skills of those already in supervisory positions. These skills are necessary for managers in all departments, and professionals build them through a combination of group training and individual tutoring. Don’t worry if your supervisor or human relations department might meet with you one-on-one to discuss improving these skills. This could be a sign you’re being groomed for management. In some cases, you can show initiative and ask for supervised training in a specific area.
Different certifications require a combination of on-the-job experience and in-person or online tests. Some companies provide their own internal certification, such as for a Six Sigma Black Belt, while others request you earn professional certification through an external certifying body. If your company wants you certified, they will often choose a certified co-worker to mentor you to help you prepare for the certification test. They will ensure you perform the necessary tasks during your work, ask you potential certification exam questions, provide you with feedback on your answers and job performance to help you meet the requirements of certification.
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