The dating website eHarmony provides a free personality profile to people who pay to use the site and complete the relationship questionnaire. The profile is based on your answers to their relationship questions. The questionnaire is only designed to be taken once, but there is a way you may be able to take it again.
Although eHarmony designs the relationship questionnaire to only be taken once, the company recognizes that people’s goals and interests can change over time and based on circumstances. Because of this, eHarmony’s customer service can reset your relationship questionnaire. You can email eHarmony’s Customer Care team from the website or use the “Chat Now” button to use Live Chat. Email is available 24 hours a day, 7 days a week. As of time of publication, you can use Live Chat Monday through Friday between the hours of 5 a.m. and 9 p.m. Pacific time.
eHarmony does not disclose on the website which circumstances or life changes are acceptable for retaking the questionnaire. Be prepared to explain to customer service why you believe you need to take the test again.
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