Employees are motivated by different working conditions. Some employees care most about salaries, bonuses and rewards, and others want autonomy. Still others seek the perfect combination of a nice boss, a flexible schedule, competitive wages, interesting job duties and special rewards. Employers must consider why some employees are happy and why others want to leave so they can improve working conditions and increase employee retention.
One study published in the "Indian Management Studies Journal" found a negative correlation between employee job satisfaction and employee turnover intent. A person with more job satisfaction would be less likely to intend to quit his job. Conversely, a person with lower job satisfaction would be more likely to intend to quit her job. It is worth an employer's time to raise employee job satisfaction so the overall rate of turnover will decrease.
Employers should explore which aspects of their work environment are the strongest predictors of employee job satisfaction. These aspects can vary by industry. For example, researchers at Northern Arizona University found that support, involvement and innovation were the strongest predictors of job satisfaction for rural behavioral health workers. In this rural mental health environment, the implication was that workers wanted more chances to improve service delivery for their clients. When senior management in an organization identifies what aspects of the work environment predict job satisfaction, they can work to strengthen those factors.
Examining the composition of the workforce is one way to explain why some employers have higher rates of employee turnover than others. For example, correctional organizations with a high degree of turnover tend to have a shortage of high-performing and experienced workers, according to a 2009 study published in "Professional Issues in Criminal Justice." If you're lucky enough to find an employer with low turnover, you may work with people who are more highly skilled at doing their jobs. This is the kind of place where you want to work, learn from others and build a long-term tenure.
Some organizations have more volatile business conditions like budget problems that lead to job terminations. This affects the working conditions of people who remain employed in the organization. When employers study the conditions of the working environment influencing job satisfaction and turnover, they must consider how to improve overall conditions so employees feel secure in their jobs. It's difficult to maintain productivity in a workplace in which you're constantly worrying about losing your job.
- Indian Management Studies Journal: Relationship Between Job Satisfaction and Turnover Intentions
- Marshall University: The Relationship Between Work Environment Factors and Job Satisfaction Among Rural Behavioral Health Professionals
- Professional Issues in Criminal Justice: Understanding Staff Perceptions of Employee Turnover in Corrections
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