Quality Assurance Analyst Role & Responsibilities

by Aaron Guerrero

In every organization, it is important to analyze and test new or amended software programs and their development processes used to validate whether programs work in accordance to the user’s needs and adhere to the conventional guidelines. It is the quality assurance analyst's job to support the planning, design, and implementation of system testing on both complex and simple applications. This professional carries out several roles and responsibilities to ensure an organization achieves quality control standards.

Strategy & Planning

It is the role of the quality assurance analyst to develop and establish assurance procedures and testing criteria for new applications, products and improvements to prevailing applications throughout their progress. As a professional, she is responsible for preparing and delivering reports, endorsements, and alternatives to deal with prevailing and potential trouble sectors in information technology systems and the organizational projects. For example, in clinics, she develops and implements activities to enhance quality service delivery, patient protection and adherence to health standards. She might also identify individual learning needs among the clinical staff and facilitate corrective action.

Operational Management

The quality assurance analyst conducts constant internal audits to measure and ascertain that the standards for application integration, software development and conforming documentation are adhered to. This professional maintains updated records of the test results and establishes their historical evaluation. He is responsible for revising quality assurance standards, ensuring that activities conform to the system’s goals and fulfill end-user expectations. This expert might also relay information to the management and stakeholders about the test results and give recommendations to upgrade the applications used by engineers, programmers and other personnel.

Acquisition and Deployment

The quality assurance analyst liaises with suppliers in evaluating applications and systems being considered for purchase. It is her job to analyze documentation and mechanical conditions of any newly acquired application under placement or consideration to verify its intended functionality. She works together with the testing coordinator to organize deployment and acquisition of testing resources. The expert might also deploy software while coordinating the organization with distributed business users. She also takes part in all the project stages, from the requirement review and design to the ultimate system testing, and placement, ensuring an error-free process.

Handling Defects

It is the responsibility of the quality assurance analyst to identify and evaluate defects and deduct the series of occurrences that may lead to failure. This professional collaborates with developers to sort problems identified during the quality assurance process. It is his duty to uphold fault-free programs, processes, systems and certification on all software application discharges. He anticipates prospective software problems by developing exhaustive tests and ensuring comprehensive testing. As an expert, he troubleshoots defects and controls defect-tracking and resolution procedures, ensuring a constant documented procedure is followed and implemented.

About the Author

Based in Miami, Aaron Guerrero has been writing career-related articles for more than a decade. His work has appeared in the "Financial Times" magazine, "Roll Call" magazine and "U.S. News Weekly" magazine. Guerrero holds a Master of Arts in human resource studies from Cornell University.

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