How Much Money Do Managers of Retail Operations Make?

by Forest Time

The personnel who oversee the day-to-day operations of not only retail establishments but also the product sales divisions of many other types of companies are called general and operations managers. While the specific duties of general and operations managers can differ widely from organization to organization, typical duties include determining sales policies, formulating budgets and assigning work to departments.

Average National Salary and Range

The U.S. Bureau of Labor Statistics reports that general and operations managers earned an average salary of $114,850 per year in 2012. Half of the general and operations managers in the U.S. reported annual incomes ranging from $65,860 to $145,210. The lowest-paid 10 percent reportedly earned salaries of $46,890 or less, and the highest-paid 10 percent earned $187,199 or more annually.

Salary by State and Region

By region, the BLS reports that general and operations managers earned the most in the Northeast. In fact, the five highest-paying states for general and operations managers were all located in the Northeast in 2012. New Jersey reported the highest average salary, $161,160; followed by Rhode Island at $146,200; Connecticut at $142,960; Washington, D.C. at $141,170; and Delaware at $140,460. With an average salary of $80,430, West Virginia reported the lowest pay in the nation.

Pay by Industry

The average salary for general and operations managers differs widely by retail industry. The highest pay among retailers was reported by general managers employed by automobile dealerships, who averaged $135,680 per year. Managers of jewelry stores also reported a relatively high average salary among retail establishments, $103,050. Managers of clothing stores averaged $90,100 per year, department store managers averaged $84,510, and shoe store general managers averaged $78,670. General and operations managers of gas stations reported one of the lowest average salaries, $74,090 per year.

Job Outlook

According to the BLS, jobs for general and operations managers are expected to grow at a rate of about 5 percent between 2010 and 2020, much slower than the 14 percent growth rate predicted for all jobs in the American economy. The position of general and operations manager is very high-paying, and those who aspire to become one should expect very intense competition any available jobs. Those who have formal postsecondary education related to management and established management experience usually make the strongest candidates.

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