Pediatric neurosurgery secretaries are medical secretaries who work in the highly specialized area of pediatric neurosurgery. These departments treat children, sometimes from before birth, who have problems with their heads or spines. Pediatric neurosurgery departments can be found in children's hospitals, university hospitals, where practice is combined with teaching and research, and large community hospitals. The duties of the secretaries in these departments are largely the same, whatever the hospital environment.
In such a complicated and busy department, the secretary is responsible for all schedules, including patient appointments, on-call schedules and medical staff rounds. This duty may include coordinating the calendars of two or more senior physicians, resolving calendar conflicts, and booking meeting or treatment rooms. There can also be challenges in scheduling emergency surgery and responding to crises.
Greeting patients, looking after the waiting area, and ensuring that patients have the information and help they need are all standard duties of a secretary in any clinical department. However, the additional factor to take into consideration in pediatric neurosurgery is that the patients are children, sometimes very young. Hospitals can be intimidating for young children, so it is your job to make the department as welcoming and child-friendly as possible. You must also deal sensitively with the patients' parents, who understandably find dealing with their children's illnesses hard.
General administrative duties include transcribing and organizing patient notes, setting up and maintaining filing systems, both conventional (hard copy) and electronic. The secretary is usually responsible for the departmental budget, ensuring that purchase orders are raised and suppliers paid, and that accounts are reconciled. She also ensures that treatment rooms are well stocked and that the reception area is tidy and well maintained.
In many hospitals, especially university teaching hospitals, clinical practice is combined with research. The pediatric neurosurgery secretary has an important role to play in supporting the research. This can include conducting literature searches in databases and pulling together information for grant proposals, especially making sure that proposals are authorized by the correct people.
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