The Job Description of a Senior Travel Counselor

by Alison Green

Working in a corporate environment in the travel industry, a senior travel counselor is mainly responsible for giving tailored advice to clients to create unique vacation experiences. He or she recommends the best and most reliable tour service providers in the travel industry and can help with hotel, airline and car rental bookings. To join this profession, you need to acquire a bachelor’s degree in tourism and hospitality management and earn a certification from the Travel Institute or any other accredited travel organization.

Giving Financial Advice

A senior travel counselor gives financial advice to clients looking to have an enjoyable and cost-effective vacation. For example, if a company’s senior managers are looking to travel to a training workshop in Melbourne, Australia, they might ask a senior travel counselor to advise the firm on cost effective travel practices. If you are in this position, you can use your knowledge of the travel industry in the specific country and advise when tour prices are likely to be low. You can also provide advice about when the country is receiving a low number of foreign tourists to help your clients know when it's more convenient to travel.

Structuring Policies

An organization needs to develop a suitable vacation policy when creating a comprehensive employee benefits package.. To do this, the firm can consult a senior travel counselor to help in establishing guidelines that can help the company enhance operational efficiency. As a senior travel counselor, you can review the organization’s structure of the company and financial performance before redesigning the travel policies. For example, you can use questionnaires to interview the firm’s employees and obtain their views on preferred destinations and advise the management accordingly.

Providing Brochures

Travel brochures and newsletters provide travelers with country-specific information, indicating points of interest such as hotels, tourist attractions, restaurants and embassies. For example, a person who has never visited Canada and is looking to go on vacation with his family might need to understand information about local regulations and availability of emergency services. As a senior travel counselor, it’s your responsibility to provide such clients with easy to understand brochures so that they are able to plan well and have enjoyable trips.

Interpreting Documents

A senior travel counselor helps her clients interpret or understand the use of travel documents such as visas, passports and tickets. For example, if a person of French nationality obtains a U.S. visa written in English, he might need a travel counselor to interpret the information to French or a language he can understand. When a person is traveling abroad, he might need your counsel on the visa requirements that need to be fulfilled before the embassy approves an application. A successful senior travel counselor often has a mastery of foreign languages such as German, Spanish and French.

About the Author

Based in New York City, Alison Green has been writing professionally on career topics for more than a decade. Her work has appeared in “U.S. News Weekly” magazine, “The Career” magazine and “Human Resources Journal.” Green holds a master's degree in finance from New York University.

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