From an employee's perspective, good managers share several easily recognized attributes. Good managers promote opportunities for career growth, while ensuring that the work is meaningful and that sufficient resources exist to help employees carry out the company's mission. For these types of managers, results are achieved with collaboration and transparency, rather than the traditional command and control model. The presence or absence of these qualities, over the long run, will dictate whether a worker sticks around or jumps ship.
Creates Growth Opportunities
Good managers understand the need to engage employees through consistent opportunities to advance and grow professionally. Twenty-one percent of 170,000 employees surveyed internationally by Kelly Services in 2012 cited lack of such opportunities as their main reason for jumping ship. Employment is constantly changing in today's global business climate. To stay relevant, managers must upgrade their own skills so star employees reach their full potential.
Inspires Employee Excellence
A commitment to excellence is a given in any healthy work environment, but most managers don't know to achieve those goals every day. Instead of trying to orchestrate every detail of a project, smart managers know the value of letting employees make their own mistakes. Errors become teachable moments that allow both sides to figure out what went wrong. For good managers, wielding power matters less than getting results.
Leads by Example
Good managers lead by example, which means delivering on commitments to employees. Today's workplace is increasingly different from the command and control model that past managerial generations practiced. An employer who doesn't help employees succeed risks losing them to rivals. As Kelly's survey indicates, 20 percent of its participants identified poor management decisions as their second biggest reason for leaving an employer.
Makes Work Meaningful
Employees want more than a paycheck, as Kelly's 30-nation survey makes clear enough. Less than half the respondents considered their work meaningful, which is what makes professional development so vital in retaining a company's workforce, Kelly's news release states. That's because 74 percent of the participants cited the ability to grow or excel as a crucial factor in making work feel meaningful. A good manager understands this desire for a higher purpose, and incorporates it into his leadership style.
Shares Responsibility Equally
Supervisors in dysfunctional companies grab credit and glory for themselves, while being careful to implicate others for mistakes. By contrast, good managers realize the value of sharing responsibility, which prepares employees to become leaders. Instead of barking orders from afar, good managers give employees every tool they need to succeed – which means sharing information and ideas, too. They understand that the company benefits from everyone pulling in the same direction.
- Forbes: Five Must-Have Qualities of the Modern Manager
- Inc.: 9 Hidden Qualities of Stellar Bosses
- Kelly Services: More Than Half of Global Workforce Considering Job Change According to Annual Survey by Kelly Services
- The Colorado Springs Business Journal: Leadership: Here's What Employees Want From You In 2013
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