Corporations rely on front desk coordinators -- or receptionists -- to answer phones, transfer calls and take messages when managers or executives are away. Front desk coordinators do much more than just answer phones. They also set appointments, take reservations, accept and sort mail and packages, perform bookkeeping duties and clean and straighten lobbies. If you want to work as a front desk coordinator, your company may conduct training on the job. You can expect to earn an average salary of nearly $30,000 annually.
Salary and Qualifications
Front desk coordinators earned average annual salaries of $27,050 as of May 2012, according to the U.S. Bureau of Labor Statistics. The top 10 percent made over $37,770 annually. To become a front desk coordinator, you'll need a minimum of a high school diploma or GED. Some employers may also prefer that you have at least six months of experience as a receptionist or customer service rep. Other essential requirements include an outgoing and friendly personality, professional appearance and customer service, organizational, communication and computer skills.
Salary by Region
Average salaries for front desk coordinators varied somewhat by industry. In 2012, they earned some of the highest annual salaries of $38,970 in the rail transportation industry, according to the BLS. Those in the scientific research and development and natural gas industries also earned comparatively high salaries at $36,630 and $35,750 per year, respectively. You'd make a salary closer to the industry average in a dentist's or physician's office -- $31,350 or $27,810, respectively. Your earnings in the personal care services industry -- beauty salons, barber shops and tanning salons -- would be $21,670 annually.
In 2012, front desk coordinators could expect to earn the highest salary of $33,680 in Washington, D.C., based on BLS data. They also earned salaries above the industry average in Connecticut and Massachusetts, at $31,880 and $29,720 per year, respectively. If you worked in Florida or Texas, you'd make slightly less -- $26,060 and $24,960, respectively.
The BLS projects a 24-percent increase in jobs for receptionists or front desk coordinators in the next decade, faster than the national average of 14 percent for all jobs. Front desk coordinators provide invaluable personal services that machines can't easily duplicate. Corporations should hire more of these clerical workers if the economy continues improving. Jobs for information clerks -- or front desk coordinators who work in hotels, municipal buildings and license bureaus -- will increase 11 percent in the next 10 years, the BLS predicts.
- U.S. Bureau of Labor Statistics: Receptionists: Job Outlook
- U.S. Bureau of Labor Statistics: Information Clerks: Job Outlook
- U.S. Bureau of Labor Statistics: Occupational Employment Statistics: Receptionists and Information Clerks
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