Deputy general managers help general managers, CEOs or other executives plan, develop, implement and oversee company initiatives and projects. They oversee a company’s operations, have budgeting responsibilities and are involved in hiring and evaluating company personnel. They also step in and assume the general manager's responsibilities in her absence.
You’ll oversee the day-to-day operations as a company’s deputy general manager. These operations can include negotiating contracts, such as with vendors or prospective employees, assigning tasks, leading meetings and implementing initiatives handed down by the general manager or executives. You may analyze and implement policies and procedures, oversee short- and long-term business plans and initiatives and help in budgeting activities. You’ll likely interact more often with your company’s personnel than the general manager will and you may even respond to and resolve internal and external grievances.
Deputy general managers are also coaches and cheerleaders, motivating personnel to meet company goals. You may oversee key projects, present reports to the general manager, the CEO or other executives and, depending on the company where you work, ensure your company follows relevant regulations and guidelines.
Education and Experience
Most employers require you to have at least a bachelor’s degree and several years of relevant experience. Some employers, like the hospitality company Accor, prefers deputy general managers with master’s degrees or other post-secondary degrees and training. Your experience and management track record will likely count more than your education. Some employers require applicants to have between two and five years of experience while others want you to have as much as 10 years of experience. A prospective employer may weigh your job responsibilities more than it does your years of experience.
You’ll need good written and verbal communication skills to succeed as a deputy general manager. You should also be able to identify and resolve problems, work well on your own or as part of a team and be able to work well under pressure. You should have industry-specific knowledge as well. To work as the deputy general manager at Howard University’s radio station, you need to have experience working with computerized radio system software. You need impeccable leadership and supervision skills, a strong work ethic, familiarity with budgeting and understand industry-specific terminology, rules and regulations.
- Rigzone.com: Deputy General Manager
- The Washington Post: Deputy General Manager WHUR-FM -- Howard University -- Washington, D.C.
- Sacramento Regional Transit District: Deputy General Manager
- Accor.com: Accor Professions Guide -- Deputy General Manager
- City of San Bernardino, California: Deputy General Manager -- Robin Ohama
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