The Average Salary of a Quality Management Representative

by Rick Suttle

Manufacturers and corporations rely on quality management representatives to ensure the high quality of products and the operational efficiencies of various departments. Quality management representatives interact with customers to determine whether the quality of products meets their expectations. They also pinpoint problem areas, such as organizational structure or customer service, and recommend ways to resolve them.

Above-Average Salaries

The average annual salary of a quality management representative was $65,000 as of 2013, according to the job site Simply Hired. To work as a quality management representative, you need at least a bachelor's degree in business administration, applied science, computer science, or engineering and five or more years of industry and customer-service experience. Other essential requirements for the job include physical strength, stamina and dexterity and math, mechanical and technical skills.

D.C. Pays Best

In 2013, average annual salaries for quality management representatives varied most significantly within the South, according to Simply Hired, where they earned the lowest salaries of $51,000 in Mississippi and the highest of $102,000 in Washington, D.C. Those in the Midwest made $51,000 to $69,000 per year in South Dakota and Minnesota, respectively. If you worked as a quality management representative in Maine or Massachusetts, you'd earn an average of $59,000 or $79,000, respectively -- the lowest and highest salaries in the Northeast. In the West, you'd make the most in California or least in Montana at $74,000 or $52,000, respectively.

Cost of Living Impacts Salary

Quality management representatives earn more in Washington, D.C., and California because living and housing expenses are typically higher in that state and district. For example, if you earned $65,000 as a quality management representative in Portland, Maine, you'd have to make $84,693 in Washington, D.C., to maintain your current living standard. In Los Angeles, you'd need to earn $76,698 per year, or approximately 18 percent more. Employers may not pay these exact salaries in Washington, D.C., or Los Angeles relative to the $65,000 Portland salary, but many would likely factor living costs into the salaries they offer.

Below-Average Growth

The BLS doesn't forecast jobs for quality management representatives. It predicts only an 8 percent employment increase for quality control inspectors from 2010 to 2020, which is slower than the 14 percent national rate for all occupations. Higher demand for pharmaceutical and medical equipment products should increase jobs for quality control inspectors and management representatives who oversee the quality control process. Advancements in technology may temper job growth, as manufacturers will need fewer workers to enhance quality and productivity.

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