Working under the direction of a senior administrator, an assistant manager provides organizational leadership and coordinates a firm's everyday operations. He or she creates a positive working environment that promotes open communication and corporate social responsibility and ensures adherence to institutional policies. Although the employment requirements for assistant managers vary with industry, you typically need to have an advanced degree in management or business administration, with extensive management expertise.
Advising Senior Managers
Given that an assistant manager spends more time coordinating a firm's operations, he has a duty to advise the general manager on the welfare of the company. If a firm scraps a vacation policy from the employee benefits package, for example, workers may dislike the idea and decrease their productivity. An assistant manager can advise senior management on the way forward, such as reinstating the policy. To discharge your advisory duties effectively, you can create an advisory department to detect and report on such issues.
An organization that has a community involvement policy can achieve improved business performance, because it can enhance reputation, comply with government regulations and preserve its licenses to operate. An assistant manager monitors the firm's community projects, ensuring they have a significant impact on residents. For example, if a business awards 20 college scholarships to top-performing students, the assistant manager may focus on increasing the number of scholarships to benefit more deserving students. You can do this by establishing partnerships with local universities, for instance.
An assistant manager collaborates with the boss to create and maintain positive working relationships with the firm’s shareholders, clients, suppliers and investors. To maintain good relations with all the firm's partners, you need to hold honest dialogues, accommodate views that you don't agree with and always share relevant and accurate information. For instance, if a company’s shareholders demand explanations from the management as a result of customers complaining about poor service, the assistant manager must investigate the claims and give an accurate report based on findings.
When staff morale is low, perhaps due to loss of a colleague or tough economic times, the assistant manager has a duty to help employees stay engaged and motivated. This is crucial in restoring workplace confidence and improving productivity. As an assistant manager, you can have the workers engage in team-building activities -- such as going for nature walks -- that can enhance bonding. To prevent low staff morale, always establish relationships based on trust and show respect to those working under you.
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